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All of our drivers are experienced in servicing the many different sizes and designs of tanks, as well as mini packaged treatment plants in properties across the UK. We also offer ‘Friends & Family’ discounts for emptying multiple tanks in the same area, so make sure to enquire about our available discounts when you call us for a price.
Frequently Asked Questions
What is a septic tank?
A septic tank is an underground tank used for the storage and treatment of wastewater from a property. The waste is treated through the process of biological decomposition, settlement, and drainage. Septic tanks are mainly, but not solely, used in rural areas where properties, or where the local topography around a property prevents a connection to the main public sewerage system. The tank contains the sludges and allows a partially treated effluent to drain off to a local watercourse or soakaway where the ground will filter the effluent further. The sludge will remain in the specially designed hopper within the tank which requires to be emptied annually to prevent the effluent from becoming contaminated with fecal matter.
How do we carry out septic tank cleaning and emptying?
As we are a registered waste management company, and specialists in septic tank emptying, we are able to efficiently and safely utilise one of our powerful vacuum tankers to remove the waste and sludge from your tank. We also offer a septic tank cleaning service, which involves jet cleaning the various lines into the tank and clearing and restoring the soakaway.
How do we dispose of the waste in an environmentally friendly way?
The waste from the septic tank is brought back to our primary treatment centre and screened to remove any solids that are listed below, grit and greasy floating matter. It is then discharged via a metered unit into the public sewer system, which flows to a local sewage treatment plant. Further treatment and settlement take place here to ensure treated, clear water is discharged into the local river.
How to look after your septic tank correctly?
Septic tanks require relatively little maintenance, but if you have a septic tank, you should observe certain rules to make sure your tank operates effectively.
The following items should never be flushed down your toilet:
- Baby Wipes
- Cleaning Wipes
- Cotton Buds
- Food Waste
- Fats, Oils, and Grease
- Plastic Bags
- Bandages and Plasters
- Sanitary Towels
- Needles, Syringes, and Sharps
- Chemicals, Bleaches, and Cleaning Liquids
- Paint and Flammable Liquids
- Tiling Grout, Plaster, or Cement
These items will disrupt the biological separation process taking place within the tank and also block inlet and outlet pipes, which may result in the tank contents surcharging in your garden or house! A good rule to follow is to only flush human waste and toilet paper.
How often should my septic tank be emptied & maintained?
It is recommended by the UK environment agencies (SEPA and the EA) that dislodging of the tank take place every 12 months. However, in some cases depending on its use, e.g. caravan parks, hotels, holiday homes, etc., it may require to be emptied more often. In some cases depending on the tank type, size and usage, this period can be extended to 24 months.